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| Line 26: |
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| | |process_tax_type=Applications,Grantings | | |process_tax_type=Applications,Grantings |
| | |process_life_events=Service provision (Compensation and benefits),Insurance,Hospital visits and hospitalisation | | |process_life_events=Service provision (Compensation and benefits),Insurance,Hospital visits and hospitalisation |
| − | |process_total_duration_steps_min=13 | + | |process_total_duration_steps_min=780 |
| − | |process_total_duration_steps_max=22 | + | |process_total_duration_steps_max=1320 |
| | |process_total_duration_steps_type=Minutes | | |process_total_duration_steps_type=Minutes |
| − | |process_total_duration_steps_digital_min=10 | + | |process_total_duration_steps_digital_min=600 |
| − | |process_total_duration_steps_digital_max=30 | + | |process_total_duration_steps_digital_max=1800 |
| | |process_total_duration_steps_digital_type=Minutes | | |process_total_duration_steps_digital_type=Minutes |
| | |process_cost_min=0 | | |process_cost_min=0 |
| Line 52: |
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| | 3. in person at an e-EFKA branch or at a Citizens’ Service Centre (KEP). | | 3. in person at an e-EFKA branch or at a Citizens’ Service Centre (KEP). |
| | |process_interval=Requested | | |process_interval=Requested |
| | + | |process_estimated_implementation_duration=864000 |
| | + | |process_validity_duration=31104000 |
| | + | |time_changed=1 |
| | }} | | }} |
| | {{process conditions | | {{process conditions |
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| | |process_step_official=Competent Employee | | |process_step_official=Competent Employee |
| | |process_step_implementation=Inspection | | |process_step_implementation=Inspection |
| − | |process_step_duration_min=2 | + | |process_step_duration_min=120 |
| − | |process_step_duration_max=5 | + | |process_step_duration_max=300 |
| | |process_step_duration_type=Minutes | | |process_step_duration_type=Minutes |
| | |process_step_description=When the citizen enters an e- EFKA branch or a Citizens’ Service Centre (KEP), the employee shall check the identity of the citizen by examining an identification document. The same procedure is followed when the citizen enters the videoconference area if the application is submitted via myEFKAlive or myKEPlive. | | |process_step_description=When the citizen enters an e- EFKA branch or a Citizens’ Service Centre (KEP), the employee shall check the identity of the citizen by examining an identification document. The same procedure is followed when the citizen enters the videoconference area if the application is submitted via myEFKAlive or myKEPlive. |
| Line 181: |
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| | |process_step_official=Software | | |process_step_official=Software |
| | |process_step_implementation=Software action | | |process_step_implementation=Software action |
| − | |process_step_duration_min=3 | + | |process_step_duration_min=180 |
| − | |process_step_duration_max=5 | + | |process_step_duration_max=300 |
| | |process_step_duration_type=Minutes | | |process_step_duration_type=Minutes |
| | |process_step_description=The certified employee shall enter the citizen’s Social Security Number (AMKA) into the electronic app. Their insurance history shall be found through interoperability with the AMKA-EMAES register. | | |process_step_description=The certified employee shall enter the citizen’s Social Security Number (AMKA) into the electronic app. Their insurance history shall be found through interoperability with the AMKA-EMAES register. |
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| | |process_step_official=Competent Employee | | |process_step_official=Competent Employee |
| | |process_step_implementation=Software action | | |process_step_implementation=Software action |
| − | |process_step_duration_min=5 | + | |process_step_duration_min=300 |
| − | |process_step_duration_max=7 | + | |process_step_duration_max=420 |
| | |process_step_duration_type=Minutes | | |process_step_duration_type=Minutes |
| | |process_step_description=The employee shall log into the special platform for applying for an EHIC, complete the form with the required fields and submit the application. | | |process_step_description=The employee shall log into the special platform for applying for an EHIC, complete the form with the required fields and submit the application. |
| Line 205: |
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| | |process_step_official=Competent Employee | | |process_step_official=Competent Employee |
| | |process_step_implementation=Software action | | |process_step_implementation=Software action |
| − | |process_step_duration_min=3 | + | |process_step_duration_min=180 |
| − | |process_step_duration_max=5 | + | |process_step_duration_max=300 |
| | |process_step_duration_type=Minutes | | |process_step_duration_type=Minutes |
| | |process_step_description=The employee shall print the provisional replacement certificate and hand it over to the insured person. They inform the insured person that e-EFKA shall send the EHIC by post, within a period of approximately 10 days, to the address stated by the insured person. | | |process_step_description=The employee shall print the provisional replacement certificate and hand it over to the insured person. They inform the insured person that e-EFKA shall send the EHIC by post, within a period of approximately 10 days, to the address stated by the insured person. |
| Line 218: |
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| | |process_step_digital_implementation=Software action | | |process_step_digital_implementation=Software action |
| | |process_step_digital_url=https://www.gov.gr/en/arxes/oloi-foreis/elektronikos-ethnikos-phoreas-koinonikes-asphalises-e-ephka/europaike-karta-asphalises-astheneias | | |process_step_digital_url=https://www.gov.gr/en/arxes/oloi-foreis/elektronikos-ethnikos-phoreas-koinonikes-asphalises-e-ephka/europaike-karta-asphalises-astheneias |
| − | |process_step_digital_duration_min=1 | + | |process_step_digital_duration_min=60 |
| − | |process_step_digital_duration_max=5 | + | |process_step_digital_duration_max=300 |
| | |process_step_digital_duration_type=Minutes | | |process_step_digital_duration_type=Minutes |
| | |process_step_digital_description=The user shall first enter the Single Digital Gateway page (gov.gr) and search for the procedure by following the path: | | |process_step_digital_description=The user shall first enter the Single Digital Gateway page (gov.gr) and search for the procedure by following the path: |
| Line 232: |
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| | |process_step_digital_co_org=GENERAL INFORMATION SYSTEM SYSTEMS | | |process_step_digital_co_org=GENERAL INFORMATION SYSTEM SYSTEMS |
| | |process_step_digital_implementation=Software interaction (interoperability) | | |process_step_digital_implementation=Software interaction (interoperability) |
| − | |process_step_digital_duration_min=1 | + | |process_step_digital_duration_min=60 |
| − | |process_step_digital_duration_max=3 | + | |process_step_digital_duration_max=180 |
| | |process_step_digital_duration_type=Minutes | | |process_step_digital_duration_type=Minutes |
| | |process_step_digital_description=The user shall enter the codes – credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes). | | |process_step_digital_description=The user shall enter the codes – credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes). |
| Line 246: |
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| | |process_step_digital_co_org=ELECTRONIC NATIONAL SOCIAL SECURITY TAXATION | | |process_step_digital_co_org=ELECTRONIC NATIONAL SOCIAL SECURITY TAXATION |
| | |process_step_digital_implementation=Software interaction (interoperability) | | |process_step_digital_implementation=Software interaction (interoperability) |
| − | |process_step_digital_duration_min=1 | + | |process_step_digital_duration_min=60 |
| − | |process_step_digital_duration_max=3 | + | |process_step_digital_duration_max=180 |
| | |process_step_digital_duration_type=Minutes | | |process_step_digital_duration_type=Minutes |
| | |process_step_digital_description=The user shall enter their social security number (AMKA) in the relevant field. The review of completeness of the insurance requirements shall take place through interoperability with the AMKA-EMAES register. | | |process_step_digital_description=The user shall enter their social security number (AMKA) in the relevant field. The review of completeness of the insurance requirements shall take place through interoperability with the AMKA-EMAES register. |
| Line 258: |
Line 261: |
| | |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| | |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
| − | |process_step_digital_duration_min=2 | + | |process_step_digital_duration_min=120 |
| − | |process_step_digital_duration_max=5 | + | |process_step_digital_duration_max=300 |
| | |process_step_digital_duration_type=Minutes | | |process_step_digital_duration_type=Minutes |
| | |process_step_digital_description=The user shall enter the dedicated platform for submitting the EHIC application. They shall select the card beneficiary (for themselves and/or for dependants) and additionally enter: | | |process_step_digital_description=The user shall enter the dedicated platform for submitting the EHIC application. They shall select the card beneficiary (for themselves and/or for dependants) and additionally enter: |
| Line 274: |
Line 277: |
| | |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| | |process_step_digital_implementation=Data output from software | | |process_step_digital_implementation=Data output from software |
| − | |process_step_digital_duration_min=2 | + | |process_step_digital_duration_min=120 |
| − | |process_step_digital_duration_max=5 | + | |process_step_digital_duration_max=300 |
| | |process_step_digital_duration_type=Minutes | | |process_step_digital_duration_type=Minutes |
| | |process_step_digital_description=The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address. | | |process_step_digital_description=The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address. |
