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| {{process | | {{process |
− | |process_official_title= | + | |process_official_title=Renewing an unemployment card |
− | |process_alternative_titles= | + | |process_alternative_titles=Renewing an unemployment card, Renew your unemployment card |
− | |process_description= | + | |process_description=The procedure applies to the renewal of unemployment cards. Once issued, an unemployment card is valid for 3 months from the initial registration or the last renewal, at which time it must be renewed again. |
| |process_org_owner_is_private=No | | |process_org_owner_is_private=No |
| |process_org_owner=80136 | | |process_org_owner=80136 |
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| |process_provision_org=68115 | | |process_provision_org=68115 |
| |process_output_registries=884562 | | |process_output_registries=884562 |
− | |process_remarks= | + | |process_remarks=DYPA (formerly OAED) provides the service exclusively through its e-services. The service is not provided in person at DYPA (formerly OAED) agencies. |
− | |process_estimated_implementation_duration_max= | + | |process_estimated_implementation_duration_max=PT10M |
− | |process_see_also= | + | |process_see_also=Issue of an unemployment card |
− | |process_evidence_identification_type=Identification with TAXISnet codes, Identification document | + | |process_evidence_identification_type=Identification document, Identification with TAXISnet codes |
| |process_type=Outgoing | | |process_type=Outgoing |
| |process_trigger=Applied for, Exit of another procedure | | |process_trigger=Applied for, Exit of another procedure |
| |process_trigger_type=Application (digital) | | |process_trigger_type=Application (digital) |
− | |process_usage=Supporting document, Digital supporting Document | + | |process_usage=Digital supporting Document, Supporting document |
− | |process_output_type=Registry update, Document Production, Digital document production | + | |process_output_type=Digital document production, Document Production, Registry update |
| |process_validity_duration_set=Defined | | |process_validity_duration_set=Defined |
− | |process_validity_duration= | + | |process_validity_duration=P3M |
| |process_source=Framers, gov.gr, SDG | | |process_source=Framers, gov.gr, SDG |
| |process_provided_to=Unemployed | | |process_provided_to=Unemployed |
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| |process_life_events=Pension certificates | | |process_life_events=Pension certificates |
| |process_sdg_resource=Other | | |process_sdg_resource=Other |
− | |process_sdg_resource_other= | + | |process_sdg_resource_other=Objection |
− | |process_sdg_notes= | + | |process_sdg_notes=If the unemployment card is not renewed within the deadline, it will expire. The unemployed person has the right to lodge an objection with the service (KPA2) to which they are affiliated. The objection is examined by the Unemployment Register Dispute Resolution Committee and the Organisation’s Board of Directors. |
− | |process_total_duration_steps_min= | + | |process_total_duration_steps_min=240 |
− | |process_total_duration_steps_max= | + | |process_total_duration_steps_max=1080 |
− | |process_total_duration_steps_digital_min= | + | |process_total_duration_steps_digital_min=190 |
− | |process_total_duration_steps_digital_max= | + | |process_total_duration_steps_digital_max=210 |
| + | |process_cost_min=0.00 |
| + | |process_cost_max=0.00 |
| + | |process_evidence_cost_guarantee=0 |
| + | |process_evidence_cost_total_number=0 |
| + | |process_evidence_ex_officio_total_number=0 |
| |process_evidence_alternative_total_number=0 | | |process_evidence_alternative_total_number=0 |
− | |process_sdg_codes=, , , | + | |process_evidence_prerequisite_total_number=0 |
− | |process_govgr_codes=15228 | + | |process_evidence_total_number=0 |
− | |process_estimated_implementation_duration= | + | |process_evidence_step_total_number=0 |
− | |process_interval=
| + | |process_evidence_step_digital_total_number=0 |
| + | |process_sdg_codes=, , ,,B1,K1,B6,B2 |
| + | |process_govgr_codes=15228,15228 |
| + | |process_govgr_full_info=15228: |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Possession of passwords to enter software | | |process_conditions_type=Possession of passwords to enter software |
− | |process_conditions_name= | + | |process_conditions_name=The e-services of DYPA (formerly OAED) can be accessed with a username and a password or using TAXISnet codes. |
| + | Renewal is also done through the Single Digital Portal of the Public Administration (gov.gr) using the TAXISnet codes and by selecting ‘Σύνδεση στο Σύστημα μέσω πιστοποίησης από την ΑΑΔΕ’ (‘Log in to the system through certification by the Independent Authority for Public Revenue (IAPR))’. The username and password remain valid only for users who already have them. |
| |process_conditions_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:108745831809602 | | |process_conditions_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:108745831809602 |
| }} | | }} |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Labour | | |process_conditions_type=Labour |
− | |process_conditions_name= | + | |process_conditions_name=The applicant must be unemployed, capable of working, and available on the labour market. |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Labour | | |process_conditions_type=Labour |
− | |process_conditions_name= | + | |process_conditions_name=The applicant must be looking for a job. |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Labour | | |process_conditions_type=Labour |
− | |process_conditions_name= | + | |process_conditions_name=The applicant must not have carried out a liberal profession. |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Administrative | | |process_conditions_type=Administrative |
− | |process_conditions_name= | + | |process_conditions_name=There should be no other reasons for losing unemployed status, e.g. retirement, illness, conscription, imprisonment, moving abroad, etc. |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Identity | | |process_conditions_type=Identity |
− | |process_conditions_name= | + | |process_conditions_name=The applicant must have a police identity card, a passport, a driving licence or an insurance booklet, and a tax identification number (TIN), and a social security (AMKA) number. |
| + | These are only required at the time of renewal at a Citizens’ Service Centre (KEP). |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_conditions_alternative=No | | |process_conditions_alternative=No |
| |process_conditions_type=Time limit | | |process_conditions_type=Time limit |
− | |process_conditions_name= | + | |process_conditions_name=The renewal period starts twenty (20) days before the expiry date of the unemployment card, and lasts until its expiry date. |
| }} | | }} |
| {{process rules | | {{process rules |
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| |process_rule_decision_number=2895/53 | | |process_rule_decision_number=2895/53 |
| |process_rule_decision_year=2021 | | |process_rule_decision_year=2021 |
− | |process_rule_description= | + | |process_rule_description=Amending Article 2(3) of chapter A of decision No 18/50/30, 15.3.2020 of the Board of Directors (Government Gazette, Series II, No 911, 17.3.2020) as follows: |
| + | ‘The unemployment card must be renewed for its validity to be extended. Renewal shall take place within twenty (20) calendar days prior to and including the expiry date of the card, by the following means: |
| + | a)through the electronic services of DYPA (formerly OAED), |
| + | using a passwords; or |
| + | b)through a Citizens’ Service Centre, by way of a corresponding electronic application’. |
| |process_rule_gazette_doc_number=2268 | | |process_rule_gazette_doc_number=2268 |
| |process_rule_gazette_doc_issue=Β | | |process_rule_gazette_doc_issue=Β |
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| |process_rule_decision_year=2020 | | |process_rule_decision_year=2020 |
| |process_rule_article=2 | | |process_rule_article=2 |
− | |process_rule_description= | + | |process_rule_description=Amending and supplementing Decision No 3701/55, 22.11.2011 of the Board of Directors of DYPA (formerly OAED) (Government Gazette, Series II, No 3018). |
| |process_rule_gazette_doc_number=911 | | |process_rule_gazette_doc_number=911 |
| |process_rule_gazette_doc_issue=Β | | |process_rule_gazette_doc_issue=Β |
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| |process_rule_decision_year=2011 | | |process_rule_decision_year=2011 |
| |process_rule_article=2 παρ. 3 | | |process_rule_article=2 παρ. 3 |
− | |process_rule_description= | + | |process_rule_description=On the validity of the unemployment card for non-subsidised registered unemployed persons. |
| |process_rule_gazette_doc_number=3018 | | |process_rule_gazette_doc_number=3018 |
| |process_rule_gazette_doc_issue=Β | | |process_rule_gazette_doc_issue=Β |
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| |process_rule_decision_number=ΔΙΑΔΙΠΥΔ/Φ15/20/26524 | | |process_rule_decision_number=ΔΙΑΔΙΠΥΔ/Φ15/20/26524 |
| |process_rule_decision_year=2015 | | |process_rule_decision_year=2015 |
− | |process_rule_description= | + | |process_rule_description=Laying down new administrative procedures within the remit of OAED concerning the issuing of certificates, the submission of applications for benefits and the renewal of unemployment cards that may also be processed through Citizens’ Service Centres (KEPs), by repealing Decision DIADP/Α/12604 − (Government Gazette, Series II, No 927, 4.7.2003). |
| |process_rule_gazette_doc_number=1845 | | |process_rule_gazette_doc_number=1845 |
| |process_rule_gazette_doc_issue=Β | | |process_rule_gazette_doc_issue=Β |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title= | + | |process_step_title=Citizen physically identified at the KEP |
| |process_step_official=KEP (ΚΕΠ) employee | | |process_step_official=KEP (ΚΕΠ) employee |
| |process_step_implementation=Inspection | | |process_step_implementation=Inspection |
− | |process_step_duration_min= | + | |process_step_duration_min=PT1M |
− | |process_step_duration_max= | + | |process_step_duration_max=PT7M |
− | |process_step_description= | + | |process_step_description=The KEP employee carries out an identity check of the citizen concerned, who must produce an identity document. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title= | + | |process_step_title=Application submitted to the information system |
| |process_step_official=KEP (ΚΕΠ) employee | | |process_step_official=KEP (ΚΕΠ) employee |
| |process_step_implementation=Software action | | |process_step_implementation=Software action |
− | |process_step_duration_min= | + | |process_step_duration_min=PT1M |
− | |process_step_duration_max= | + | |process_step_duration_max=PT5M |
− | |process_step_description= | + | |process_step_description=The KEP employee, in cooperation with the citizen concerned, fills in the required fields. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_previous_child_selector=2 | | |process_step_previous_child_selector=2 |
| |process_step_previous_child=2 | | |process_step_previous_child=2 |
− | |process_step_title=
| |
| |process_step_official=KEP (ΚΕΠ) employee | | |process_step_official=KEP (ΚΕΠ) employee |
| |process_step_implementation=Software action | | |process_step_implementation=Software action |
− | |process_step_duration_min= | + | |process_step_duration_min=PT1M |
− | |process_step_duration_max= | + | |process_step_duration_max=PT3M |
− | |process_step_description= | + | |process_step_description=Renewal of unemployment card approved |
| + | |process_step_note=The system authorises the renewal of the active unemployment card. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_previous_child_selector=2 | | |process_step_previous_child_selector=2 |
| |process_step_previous_child=2 | | |process_step_previous_child=2 |
− | |process_step_title= | + | |process_step_title=Renewal of unemployment card rejected |
| |process_step_official=KEP (ΚΕΠ) employee | | |process_step_official=KEP (ΚΕΠ) employee |
| |process_step_implementation=Software action | | |process_step_implementation=Software action |
− | |process_step_duration_min= | + | |process_step_duration_min=PT1M |
− | |process_step_duration_max= | + | |process_step_duration_max=PT3M |
− | |process_step_description= | + | |process_step_description=The system does not authorise the renewal of the active unemployment card. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=Yes | | |process_step_exit=Yes |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title= | + | |process_step_title=Proof of renewal of the unemployment card issued to the citizen |
| |process_step_official=KEP (ΚΕΠ) employee | | |process_step_official=KEP (ΚΕΠ) employee |
| |process_step_implementation=Software action | | |process_step_implementation=Software action |
− | |process_step_duration_min= | + | |process_step_duration_min=PT1M |
− | |process_step_duration_max= | + | |process_step_duration_max=PT3M |
− | |process_step_description= | + | |process_step_description=The KEP employee prints out and hands over to the citizen the proof of that the unemployment card has been renewed, which includes the period of the next renewal. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=No | | |process_step_digital_exit=No |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Logging in to the e-services of DYPA (formerly OAED) |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
| |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=1001:1:0::::: | | |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=1001:1:0::::: |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1M |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT1M |
− | |process_step_digital_description= | + | |process_step_digital_description=You can log in to the e-services of DYPA (formerly OAED) either through gov.gr or on DYPA (formerly OAED) the website at www.oaed.gr. |
− | |process_step_digital_note= | + | |process_step_digital_note=The procedure may also be carried out through the KEP or via myDYPAapp. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_previous_child_selector=1 | | |process_step_digital_previous_child_selector=1 |
| |process_step_digital_previous_child=1 | | |process_step_digital_previous_child=1 |
− | |process_step_digital_title= | + | |process_step_digital_title=User identification using DYPA (formerly OAED) username and password |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
| |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:7976581807471 | | |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:7976581807471 |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1M |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT1M |
− | |process_step_digital_description= | + | |process_step_digital_description=You can log in to the e-services of DYPA (formerly OAED) with a username and password, but only if is not possible to log in using TAXISnet codes. Login credentials (key number) are issued by the services of DYPA (formerly OAED) (KPA2). |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_previous_child_selector=1 | | |process_step_digital_previous_child_selector=1 |
| |process_step_digital_previous_child=1 | | |process_step_digital_previous_child=1 |
− | |process_step_digital_title= | + | |process_step_digital_title=User identification through certification by the Independent Authority for Public Revenue (IAPR) |
| |process_step_digital_official=Third entity software | | |process_step_digital_official=Third entity software |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
| |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:106:7976581807471::NO:RP,106:: | | |process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:106:7976581807471::NO:RP,106:: |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1M |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT1M |
− | |process_step_digital_description= | + | |process_step_digital_description=Users can log in using their personal TAXISnet credentials. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_previous_child_selector=3 | | |process_step_digital_previous_child_selector=3 |
| |process_step_digital_previous_child=3 | | |process_step_digital_previous_child=3 |
− | |process_step_digital_title= | + | |process_step_digital_title=Providing the user’s social security (AMKA) number |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1M |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT1M |
− | |process_step_digital_description= | + | |process_step_digital_description=In order to complete the certification of the users who log in using IAPR certification, the social security (AMKA) number must be provided. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=No | | |process_step_digital_exit=No |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Selecting ‘Renew now ...’ |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1S |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT5S |
− | |process_step_digital_description= | + | |process_step_digital_description=Select ‘Ανανέωση τώρα...’ ‘Renew now ...’ in the main options of the home page of the user tab, after logging in to the e-services. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=No | | |process_step_digital_exit=No |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Accepting the terms and conditions |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1M |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT1M |
− | |process_step_digital_description= | + | |process_step_digital_description=After reading the text in the tab that appears, users must solemnly declare that they have read and accepted the terms and conditions for renewing the unemployment card, by selecting ‘ΝΑΙ’ (‘YES’) in the relevant field. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=No | | |process_step_digital_exit=No |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Selecting ‘Renew unemployment card ...’ |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1S |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT2S |
− | |process_step_digital_description= | + | |process_step_digital_description=Select ‘Ανανέωση του Δελτίου Ανεργίας...’ (‘Renew unemployment card ...’). |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=No | | |process_step_digital_exit=No |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Confirming the renewal of an active unemployment card |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data input in software | | |process_step_digital_implementation=Data input in software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1S |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT5S |
− | |process_step_digital_description= | + | |process_step_digital_description=The system asks you to confirm the renewal of an active unemployment card by selecting ‘OK’ in the window that appears. |
| }} | | }} |
| {{process steps digital | | {{process steps digital |
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| |process_step_digital_exit=Yes | | |process_step_digital_exit=Yes |
| |process_step_digital_child=No | | |process_step_digital_child=No |
− | |process_step_digital_title= | + | |process_step_digital_title=Proof of renewal issued |
| |process_step_digital_official=Entity software that performs the service | | |process_step_digital_official=Entity software that performs the service |
| |process_step_digital_implementation=Data output from software | | |process_step_digital_implementation=Data output from software |
− | |process_step_digital_duration_min= | + | |process_step_digital_duration_min=PT1S |
− | |process_step_digital_duration_max= | + | |process_step_digital_duration_max=PT10S |
− | |process_step_digital_description= | + | |process_step_digital_description=After confirmation, a completion message appears, including the ‘Proof of renewal’ option which, when selected, issues a document proving the renewal and indicating the period of the next renewal. |
| }} | | }} |
| {{process useful links | | {{process useful links |
− | |process_useful_link_title= | + | |process_useful_link_title=Renewing an unemployment card |
| |process_useful_link_url=https://www.dypa.gov.gr/eggrafh-sto-mhtroo-anergon-deltia-anergias?tab=ananeosi-deltioy-anerghias | | |process_useful_link_url=https://www.dypa.gov.gr/eggrafh-sto-mhtroo-anergon-deltia-anergias?tab=ananeosi-deltioy-anerghias |
| }} | | }} |
| {{process useful links | | {{process useful links |
− | |process_useful_link_title= | + | |process_useful_link_title=Instructions for renewing an unemployment card electronically |
| |process_useful_link_url=https://www.dypa.gov.gr/documents/10195/1214548/A3%20FYLTELIKO%20XAKR_XVRIS%20ESPA.pdf | | |process_useful_link_url=https://www.dypa.gov.gr/documents/10195/1214548/A3%20FYLTELIKO%20XAKR_XVRIS%20ESPA.pdf |
| }} | | }} |
| {{process useful links | | {{process useful links |
− | |process_useful_link_title= | + | |process_useful_link_title=Contact |
| |process_useful_link_url=https://www.dypa.gov.gr/epikoinonia | | |process_useful_link_url=https://www.dypa.gov.gr/epikoinonia |
| }} | | }} |